WhatsApp Business app is a communication tool designed to help small and medium-sized businesses grow their customer base and improve efficiency. It is built on top of WhatsApp Messenger, the world's most popular messaging app, and includes all the features that users have come to rely on, such as sending multimedia, making free calls, messaging internationally, group chat, and offline messages.
App Features：
1.One of the key features of WhatsApp Business is its business profile. This allows businesses to create a profile for their business that includes valuable information such as their website, location, and contact information. This information is easily accessible by customers, making it easy for them to find relevant information about the business.
2.Another unique feature of WhatsApp Business is its support for landline or fixed phone numbers. This allows businesses to use WhatsApp Business with a landline or fixed phone number, making it easy for customers to message the business using that number. During verification, businesses can select the "Call me" option to receive the verification code over a phone call, making the process even more convenient.
App Highlights：
1.One of the benefits of using WhatsApp Business is that it allows businesses to use both WhatsApp Business and WhatsApp Messenger on the same phone. Each app must have its own unique phone number, but having both apps installed allows businesses to separate their personal and business communication while still enjoying all the features of WhatsApp Messenger.
2.WhatsApp Web is also avAIlable for businesses using WhatsApp Business. This feature allows businesses to more efficiently respond to customer messages right from their computer's browser. WhatsApp Web provides a user-friendly interface that allows businesses to manage their messages and communicate more efficiently with customers.
In Conclusion：
Overall, WhatsApp Business app is a powerful communication tool that offers small and medium-sized businesses an efficient way to connect with their customers. The app provides businesses with a professional presence on WhatsApp, improved customer service, and the ability to grow their business through efficient communication with customers. It is a must-have app for businesses looking to expand their customer base and improve customer engagement through WhatsApp.