Firstly, by downloading and using the Dunkin' app, customers can place their order ahead of time, so that it's ready and wAIting for them when they arrive at the store. This is particularly useful in reducing wAit times and minimizing contact during the COVID-19 pandemic.
Secondly, customers can choose from a range of contactless pickup options, including walk-in, drive-thru, and curbside pickup, depending on the availability of these options at their particular store location. This allows customers to tailor their experience to their individual preferences and needs, while also reducing the risk of contact with others.
Thirdly, Dunkin' Rewards is a loyalty program that rewards customers for their purchases and allows them to earn points that can be redeemed for free food and drinks. Members of the program can also enjoy exclusive offers and promotions, as well as the ability to earn points faster through Boosted Status (awarded for making more than five purchases per month).
Fourthly, the Dunkin' app offers a host of customization options, allowing customers to personalize their orders in over 14,000 different ways. This includes the ability to save favorite locations and orders, as well as to schedule orders up to 24 hours in advance.
Finally, Dunkin' Rewards members can send gift cards to friends and family via text or email directly from the app, making it a convenient and thoughtful last-minute gift option. Overall, the Dunkin' app offers a range of features that make it a convenient and rewarding way for customers to order and enjoy their favorite Dunkin' products.
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